Okta 3rd Line Support
For clients that want to resolve issues quickly, and ensure their Okta platform is performing optimally. We offer an escalation point for your service desk as an Okta certified insurance policy.
3rd line Incident and problem management
Quarterly service reviews, platform health check and reporting
Escalation and incident logging with Okta
New features & recommendations
- Reduce the impact of an incident on business
- Improve end-user experience
- Reduce IT friction
- Active service reporting
- Okta expertise for the customer’s support desk
- Maintain Okta platform health
- Adoption of new features to improve service
Protect Your Identities.
Protect Your Business.
© 2023 Innovate IT Ltd. All rights reserved.