No recruitment necessary. No training required. Rapid ROI Microsoft solutions.
All managed service packages include integration with our unique Entra ID MSP Monitoring & Alerting system.
Microsoft Managed Service Subscription
Cost Effective Service Augmentation
Industry Certified
We’ve invested in our specialist team,
so you don’t need to recruit expertise.
Partnership
We love engaging directly with our customer’s teams.
We work in partnership to build familiarity.
Innovate Identiguard™
Our operations teams are kept informed in real-time
by our internal monitoring & alerting MSS system.
Safe Hands
We’re accredited and endorsed by
global leading IAM vendors.
Rapid Resolve
Thanks to our extensive troubleshooting knowledge,
incidents are resolved quickly.
Strategy & Roadmap
Advice & Guidance from Trusted
Qualified Industry Leaders.
Microsoft Managed Service Packages
Choose the right level of support for your Microsoft identity environment
Enhanced
- Level 3 Support Service
- Major Incident & Problem Mgmt
- Quarterly Health Checks & Service Review
- Innovate Identiguard™ Platform
- Real-time Event Log Monitoring & Alerting
Optional
- Out of hours P1 Telephone
Enterprise
- Everything in Enhanced, plus:
- Level 2 Support Service
- Day-to-Day Operational Support
- Microsoft Graph API Management
- Conditional Access Policy Management
Optional
- Out of hours P1 Telephone
Strategic
- Everything in Enhanced & Enterprise, plus:
- Service Maturity Assessment / Roadmap
- Joiner, Mover, Leaver Process Review
- Monthly Health Checks
- Monthly Service Reports
Optional
- Out of hours P1 Telephone
Enhanced
- Level 3 Support Service
- Major Incident & Problem Mgmt
- Okta Workforce Deployment
- 1 Directory + 1 App Integration
- Quarterly Health Checks & Service Reviews
- ITSM Integration & Onboarding
- Innovate Identiguard™ Platform
- Event Log Monitoring & Alerting
- No CAPEX Required
Enterprise
- Everything in Enhanced, plus:
- Level 2 Support Service
- Day-to-Day Operational Support
Strategic
- Everything in Enhanced & Enterprise, plus:
- Strategic Maturity Assessment
- Directory Services Migration
- Joiner, Mover, Leaver Process Design
- Monthly Health Checks
- Monthly Service Reports
Optional
- Out of hours P1 Telephone
Frequently asked questions
Who are our MSS products for?
Innovate provides a “white glove” service for your Microsoft deployment and the ongoing management and support of the platform, identity services, and application integrations.
Why choose Innovate?
Innovate has been a Microsoft partner for over 15 years with many of our solutions utilising Microsoft technology reaching back as far as 2008. Our senior specialists have been in the industry pre-dating the advent of Active Directory so we have a historical understanding of past and present technologies which of course enables us to derive sound identity digital transformation roadmaps and solutions.
Can we purchase Microsoft products through Innovate?
Yes. Innovate can arrange the purchase of Microsoft licenses. Our primary business lines are specialist security professional services (IAM / PAM / Governance / Automation / People / Process) and managed support services.
What happens if we cancel our subscription?
Our managed service would finalise at the end of the current subscription period.
Can we discuss the MSS options before purchasing?
Absolutely. We would be delighted to discuss our services with you. Contact Us.
What if we need to implement more than the included app integrations?
Innovate can provide pricing for single application integrations, additional Directory Services, HR-as-a-Source, Workflow Automations, IAM Strategy and Roadmaps, and as a component of Digital Transformation programmes.
We have a 100+ NPS Score
Some of our amazing customers…
Your turn to make a move
We're a friendly bunch who you can discuss your requirements
with to "right size" your MSS package.
Protect Your Identities.
Protect Your Business.
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Innovate IT Ltd is a member of the Allurity Group family. Learn More