Okta Managed Service Subscription
Cost Effective Service Augmentation
No recruitment necessary. No training required. Rapid ROI Okta solutions.
All managed service packages include integration with our unique Okta MSP Monitoring & Alerting system.
Industry Certified
We’ve invested in our specialist team,
so you don’t need to recruit expertise.
Partnership
We love engaging directly with our customer’s teams.
We work in partnership to build familiarity.
Innovate Identiguard™
Our operations teams are kept informed in real-time
by our internal monitoring & alerting MSS system.
Safe Hands
We’re accredited and endorsed by
global leading IAM vendors.
Rapid Resolve
Thanks to our extensive troubleshooting knowledge,
incidents are resolved quickly.
Strategy & Roadmap
Advice & Guidance from Trusted
Qualified Industry Leaders.
Enhanced
Expert Support & Monitoring
- Level 3 Support Service
- Major Incident & Problem Mgmt
- Quarterly Health Checks & Service Review
- Innovate Identiguard™ Platform
- Real-time Event Log Monitoring & Alerting
Optional
- Out of hours P1 Telephone
Enterprise
Complete Operational Support
- Everything in Enhanced, plus:
- Level 2 Day-to-Day Operational Support
Optional
- Out of hours P1 Telephone
Strategic
Full Strategic Partnership
- Everything in Enhanced & Enterprise, plus:
- Service Security Assurance Assessment
- Product Roadmap Planning
- Joiner, Mover, Leaver Process Review
- Monthly Health Checks
- Monthly Service Reports
Optional
- Out of hours P1 Telephone
Enhanced
- Level 3 Support Service
- Major Incident & Problem Mgmt
- Okta Workforce Deployment
- 1 Directory + 1 App Integration
- Quarterly Health Checks & Service Reviews
- ITSM Integration & Onboarding
- Innovate Identiguard™ Platform
- Event Log Monitoring & Alerting
- No CAPEX Required
Enterprise
- Everything in Enhanced, plus:
- Level 2 Support Service
- Day-to-Day Operational Support
Strategic
- Everything in Enhanced & Enterprise, plus:
- Strategic Maturity Assessment
- Directory Services Migration
- Joiner, Mover, Leaver Process Design
- Monthly Health Checks
- Monthly Service Reports
Optional
- Out of hours P1 Telephone
Frequently asked questions
Who are our MSS products for?
Innovate provides a “white glove” service for your Okta deployment and the ongoing management and support of the platform, identity services, and application integrations.
Why choose Innovate?
Innovate has invested in our dedicated Okta practice since 2016. During this time we have obtained many formal Okta accreditations as a business as well as investing in our team to ensure they achieve the challenging but rewarding industry recognised Okta certifications. All while striving to provide market leading solutions for our customers.
Can we purchase Okta products through Innovate?
Yes. Innovate is an Okta license reseller. Our primary business lines are specialist security professional services (IAM / PAM / Governance / Automation / People / Process) and managed support services.
What happens if we cancel our subscription?
Our managed service would finalise at the end of the current subscription period.
Can we discuss the MSS options before purchasing?
Absolutely. We would be delighted to discuss our services with you. Contact Us.
What if we need to implement more than the included app integrations?
Innovate can provide pricing for single application integrations, additional Directory Services, HR-as-a-Source, Workflow Automations, IAM Strategy and Roadmaps, and as a component of Digital Transformation programmes.
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We're a friendly bunch who you can discuss your requirements
with to "right size" your MSS package.
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Protect Your Business.
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