Okta 2nd Line Support Training
For clients that want their support teams up-skilled on Okta for their role. The hard day training will support in the most common 2nd line support issues.
Interactive 2nd line incident support training
How to carry out common tasks in Okta
Okta demos relevant to your support desk
- Half day training for the most common 2nd line support issues
- Demonstrations and quizzes
- Improve your 2nd line troubleshooting
- Fix-first-time model
- Fewer call escalations
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