Okta 2nd Line Support Training

For clients that want their support teams up-skilled on Okta for their role.

Interactive 2nd line incident support training

How to carry out common tasks in Okta

Okta demos relevant to your support desk

Service Benefits

  • Half day training for the most common 2nd line support issues
  • Demonstrations and quizzes
  • Improve your 2nd line troubleshooting
  • Fix-first-time model
  • Fewer call escalations

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