Okta Enhanced Support Service
For clients that want to resolve issues quickly, and ensure their Okta platform is performing optimally. We offer an Okta certified and accredited escalation point for your service desk.
Incident resolution and problem management
Quarterly service reviews, platform health check and reporting
Escalation and incident logging with Okta vendor support
New features & recommendations
- Reduce the impact of an incident on business
- Improve end-user experience
- Reduce IT friction
- Active service reporting
- Okta expertise for the customer’s support desk
- Maintain Okta platform health
- Adoption of new features to improve service
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