Okta Enhanced Support Service

For clients that want to resolve issues quickly, and ensure their Okta platform is performing optimally. We offer an Okta certified and accredited escalation point for your service desk.

Incident resolution and problem management

Quarterly service reviews, platform health check and reporting

Escalation and incident logging with Okta vendor support

New features & recommendations

Service Benefits

  • Reduce the impact of an incident on business
  • Improve end-user experience
  • Reduce IT friction
  • Active service reporting
  • Okta expertise for the customer’s support desk
  • Maintain Okta platform health
  • Adoption of new features to improve service

Protect Your Identities.
Protect Your Business.

©  2023 Innovate IT Ltd. All rights reserved.